We understand the unique needs and demands of long-term care.Families in a long-term care situation have different needs from families hiring a nanny or companies hiring office workers. There can be multiple caregivers, different hours or schedules each week, and all decisions must be made in the middle of a difficult family situation. We understand these unique needs and have developed our customer service and technology models to fully support families dealing with these difficult issues.
- Payment from LTC insurance
- Difficulty tracking hours
- Keeping your loved one safe
Competitive Pricing, Outstanding ValueNot only do we offer extremely low pricing for electronic payment services, but by working with LTCpayroll you get so much more for your money. For every client, whether you are using our EPIC or HHE solutions, we include value-added services and tools such as our innovative telephony system, on-line portals and high-touch customer service.
telephony and on-line tools specifically for long-term care situations
- Family/Employer portal
- Caregiver/Employee portal
Great support - we speak your language
- Nobody wants an "expert" to talk down to them. Whether you have a simple question or a more complex issue, our customer service team is knowledgable in all of the issues faced by household employers and long-term care. You can call our team any time between 8:00 AM and 6:00 PM Eastern Time, Monday through Friday and receive our full attention and assistance. Of course our telephony service and on-line portals are available 24x7 for your use. We care deeply about making sure you have the information you need, when you need it.